Operations
One system instead of six
Notion and Asana rebuilt as the company operating system, migrated off ClickUp with zero data loss: projects, client portals, wikis, 1:1s and an OKR cycle with KPI coverage for every role. Nobody asks where something lives any more.
Administration
Onboarding stopped being somebody's job
A new hire is productive in ten days instead of four weeks, off written SOPs and 11 reusable internal AI skills anyone on the team can run without asking me first.
Finance
Invoicing and cashflow off the critical path
Invoicing and payment tracking through Qonto and Holded, payroll coordination, vendor negotiation, and cost audits that surface what the company is quietly paying for twice.
HR & hiring
Hiring for every role, from 8 people to 25
Pipeline and ATS in HomeRun, onboarding rebuilt end to end, and the Spain-to-UK employment transition with Deel, Remote, Oyster and Multiplier compared on real numbers rather than sales decks.
Content generation
A weekly company digest that writes and publishes itself
Research, drafting and publishing chained into one workflow. It goes out every Monday and nobody opens a document to make it happen.
Video
A short-form pipeline the production team now runs alone
Research, scripting and publishing as a single workflow, built alongside the editors so it survived the handover — plus the AI media stack (Descript, ElevenLabs, Runway) in daily production use.
Marketing
Publishing on a schedule, not on adrenaline
The short-form pipeline feeds a planned publishing calendar instead of last-minute posts. I also designed and delivered a public masterclass on AI in creative operations for 20+ external professionals.
Sales & CRM
The CRM stopped being a second place to type things
A bidirectional HubSpot ↔ Notion sync so deals and delivery share one source of truth, outbound sourcing and sequencing through Sales Navigator, Clay and Lemlist, and a CTR-based success-fee model on the largest account.